The full roadmap from where the site is today to a floral brand that gets found, gets chosen, and gets paid. Organized by the six things every customer journey needs. Check items off as we go, your progress saves automatically.
What's already built and running. This is the launchpad for everything below.
Right now the site lives on a temporary web address. To look professional, get email that lands in inboxes, and show up on Google Maps, you need your own domain and a Google profile.
This scored lowest on the audit. Browsers see you but pick a competitor because they can't tell you've delivered for real people. Social proof fixes it. This is the highest-payoff work on the whole list.
The quiz handles detailed inquiries. Some customers just want to call or text, especially for time-sensitive orders. Give them a one-tap way.
Customers can't tell if you can serve them. Posting a few specifics turns "I'll guess elsewhere" into "they can do this." It also saves you from answering the same questions over and over.
Right now every order means a manual call or email to collect payment. That chokes you at peak season. Letting customers pay online closes the sale at the moment they're excited.
A first order is the start, not the finish. These keep customers coming back and feed a steady drip of new reviews on autopilot.
Last, make it fast and confirm the work paid off.